
Resort World Cruise Membership: Rebrand, Costs & Genting Rewards
If you signed up for a Resorts World Cruises membership a year or two ago, you might have recently wondered where your account went. The cruise brand that operated under that name has since been restructured, and the loyalty program you enrolled in now works under a new umbrella.
Resorts World Cruises rebranded to: StarCruises and Dream Cruises Β·
Parent company: Genting Hong Kong (KT Lim) Β·
Primary ship under new operators: Genting Dream Β·
Membership program name: Genting Rewards (now integrated) Β·
Genting Dream cruise cost range (per person/night): SGD 150β400 (approx.)
Quick snapshot
- Resorts World Cruises rebranded to StarCruises and Dream Cruises (The Cruise Ship Wally’s (industry observer account))
- Membership program is now under Genting Rewards (The Cruise Ship Wally’s (industry observer account))
- Existing member accounts and points transferred automatically (The Cruise Ship Wally’s (industry observer account))
- Free to join (Genting Rewards Alliance (official membership portal))
- No annual fees for base tier (Genting Rewards Alliance (official membership portal))
- Higher tiers (Silver, Gold, Platinum) require spending to achieve, not fees (Genting Rewards Alliance (official membership portal))
- Cabin upgrades
- Onboard credits
- Priority boarding
- Exclusive events
- Login via stardreamcruises.com or Resort World Cruise Member Login
- Use member number from old Resorts World or Genting Rewards card (Resort World Cruise Member Login)
- Book cruises and manage points online (Resort World Cruise Member Login)
The rebranding shifted Resorts World Cruises into two established brands, but your membership and points followed you under the new Genting Rewards system.
| Attribute | Value |
|---|---|
| Original brand | Resorts World Cruises |
| New brand | StarCruises and Dream Cruises |
| Membership program | Genting Rewards |
| Primary ship | Genting Dream |
| Typical cruise cost (per person/night) | SGD 150β400 |
| Year of rebrand | 2023 |
| Owner | Genting Group (KT Lim) |
What happened to the Resort World cruise?
Resorts World Cruises rebrands to StarCruises and Dream Cruises
- In 2023, Resorts World Cruises announced it would stop operating under that name. The fleet was split: Genting Dream would return to the Dream Cruises brand, while Resorts World One β renamed Star Navigator β would sail under StarCruises (The Cruise Ship Wally’s (industry observer account)).
- The new entity, sometimes referred to as StarDream Cruises, combines both legacy brands under one operational umbrella.
- The rebranding followed financial restructuring at Genting Hong Kong, which had been under pressure since the pandemic halted global cruising in 2020.
Timeline of the rebranding
- 1990s: Genting Group enters the cruise industry with the StarCruises brand.
- 2016: Genting Dream launches, operated by Dream Cruises.
- 2020: COVID-19 pandemic halts operations, causing financial strain on Genting Hong Kong.
- 2022: Resorts World Cruises brand is introduced, taking over some operations.
- 2023: Resorts World Cruises rebrands to StarCruises and Dream Cruises; Genting Dream continues under the new entity.
- 2024βpresent: Genting Rewards program remains active for both brands; existing members retain benefits.
The implication: existing members didn’t lose their accounts, but the brand name they originally signed up with no longer exists as a standalone cruise line.
How much is a cruise membership?
Cost of Genting Rewards membership
- Genting Rewards membership is free to join. There are no upfront or annual fees for the base Green tier (Genting Rewards Alliance (official membership portal)).
- Higher tiers require spending to unlock: Silver, Gold, and Platinum status are earned through accumulated Genting Base Points.
- Your tier is determined by Base Points earned during a special earning year defined by the program, which for 2024 ran from June 1, 2023 to January 4, 2025 (Resorts World Las Vegas (official rewards rules PDF)).
Are there any fees for joining?
- No. The signup process on the Genting Rewards Alliance portal does not request payment.
- Even the Resorts World Genting booking page offers a checkbox to sign up as a Genting Rewards Card member during the reservation flow, with no associated fee (Resorts World Genting (official booking page)).
The catch: while joining costs nothing, meaningful perks only kick in at Silver tier and above, which requires real spending on cruises, hotel stays, or casino play.
What is the Genting Dream cruise reward?
How the Genting Rewards program works onboard
- Genting Rewards points are earned on cruise fares, onboard spending, and casino play. The program is now managed under the StarDream Cruises umbrella.
- Members can link their existing Genting Rewards card to their cruise booking through the Genting Rewards Alliance portal.
Cabin credits and perks explained
- Points can be redeemed for stateroom upgrades, onboard credits, or free cruises.
- Higher-tier members (Gold, Platinum) gain priority boarding, access to exclusive events, and dedicated support.
- The program is integrated across Resorts World Genting, Resorts World Sentosa, and now the cruise brands (Google Play (app listing for Genting Rewards Alliance)).
The Genting Rewards ecosystem spans casinos, hotels, and cruises β great if you are a frequent Genting customer across properties, but less relevant if you only sail once every few years.
Is a cruise membership worth the cost?
Pros and cons of Genting Rewards membership
Upsides
- Free to join β no financial risk to enroll
- Points earn across multiple Genting properties (cruises, hotels, casinos)
- Gold/Platinum tiers unlock significant perks: cabin upgrades, priority boarding, exclusive events
- Existing Resorts World Cruises members kept their points and status after the rebrand
Downsides
- Base tier (Green) offers limited value for casual cruisers
- Higher tiers require substantial spending to reach
- Program primarily serves Asian itineraries β fewer options for global travelers
- Some members reported inconsistencies in cabin credit redemption after the rebrand (Singapore Cruise Travelers Facebook group (user complaint thread))
Comparison to other cruise loyalty programs
- Royal Caribbean’s Crown & Anchor Society offers similar tiered benefits but with a larger global footprint.
- Genting Rewards is unique in combining cruise, casino, and hotel rewards under one umbrella β something Royal Caribbean doesn’t match.
- For Asian-market travelers, Genting Dream’s itineraries (Singapore, Malaysia, Thailand) are more accessible than Royal Caribbean’s longer hauls.
Why this matters: for a Singapore-based traveler who cruises once a year, the free membership is a no-brainer. But the real value only appears if you are cruising multiple times or also use Resorts World’s land-based properties.
How do I log in to my Genting Dream cruise member account?
Steps to access RWS cruise member login
- Visit the Resort World Cruise Member Login (official member-login page).
- Enter your registered email address and the secure password you set during enrollment.
- If you were a Resorts World Cruises member, your account was migrated β use the same credentials or the member number from your old card (Genting Rewards FAQ (Resorts World Sentosa FAQ page)).
- Check your GP (Genting Points) and GD (Genting Dollars) balance directly from the portal.
Troubleshooting login issues
- Use the ‘Forgot Password’ link and enter your registered email address to reset your password (Resort World Cruise Member Login (official member-login page)).
- For unresolved issues, contact support at contact@gentingdream.cruises or grasupport@gentingrewards.com.
- Existing Resorts World Cruises accounts were migrated to the new platform, but if you haven’t logged in since 2023, you may need to trigger a password reset.
How to register as a new member
- From the Genting Rewards Alliance portal, select ‘Rewards Card Number’ and the relevant membership property.
- Activation can be completed through an OTP sent to your registered mobile number, or via an email verification link.
- You can also sign up during a booking on the Resorts World Genting site by checking the box “Yes, sign me up as Genting Rewards Card member” (Resorts World Genting (official booking page)).
If your old Resorts World Cruises cabin credits appear lower than expected, some Facebook user reports suggest not all credits were honored at 1:1 value. Contact Genting Rewards support directly to verify your balance.
Which is better: Royal Caribbean or Genting Dream cruise?
Ship size and amenities
- Royal Caribbean’s fleet is significantly larger, with mega-ships like Icon of the Seas offering water parks, ice rinks, and Broadway-style shows (SingaporeBrief (travel guide to Icon of the Seas)).
- Genting Dream is a mid-sized ship (150,000 GT) with 1,674 staterooms, focusing on Asian hospitality, multiple dining venues, and a casino.
Membership benefits comparison
- Royal Caribbean’s Crown & Anchor Society offers tiered benefits (Diamond, Diamond Plus, Pinnacle) with priority boarding, balcony discounts, and lounge access.
- Genting Rewards integrates cruise, casino, and hotel spending β Royal Caribbean does not have a multi-property rewards system.
Itinerary differences
- Genting Dream sails primarily from Singapore to Malaysia, Thailand, and occasional longer voyages to Vietnam and Indonesia.
- Royal Caribbean offers global itineraries from North America, Europe, Asia, and Australia.
The pattern: Royal Caribbean wins on scale and variety; Genting Dream wins on regional accessibility and cross-property rewards for Asia-based travelers.
Who is the owner of Resorts World Cruises?
KT Lim and Genting Group
- Resorts World Cruises was owned by Genting Hong Kong, a subsidiary of the Genting Group led by Malaysian billionaire KT Lim.
- Genting Hong Kong faced severe financial strain after the pandemic shut down global cruising in 2020.
Current ownership of StarDream Cruises
- After financial restructuring, the cruise assets are now under StarCruises and Dream Cruises, both still ultimately controlled by the Genting Group.
- Genting Rewards remains the loyalty program across all these brands, including Resorts World Genting, Resorts World Sentosa, and Resorts World Las Vegas (Resorts World Las Vegas (official rewards rules PDF)).
The rebranding represents a strategic reset: shedding the Resorts World Cruises name that carried pandemic-era financial baggage, while keeping the same ships and loyalty infrastructure under familiar brand banners.
β Based on Genting Group press release analysis (2023)
I had SGD 800 in cabin credits from my old Resorts World membership, and after the migration it only showed SGD 450. The support team took three weeks to escalate it.
β User report from Singapore Cruise Travelers Facebook group (2024)
For members in Singapore who cruised with Resorts World Cruises, the choice is clear: log in now to verify your transferred balance, or risk losing track of credits that may not have carried over at full value. For new cruisers, the free Genting Rewards membership is worth grabbing β just don’t expect life-changing perks at the base tier.
Frequently asked questions
Can I still use my old Resorts World Cruises membership card?
Your old card may no longer be valid for login. You’ll need to use the new member-login portal and trigger a password reset if your credentials don’t work.
How do I earn Genting Rewards points on a Genting Dream cruise?
Points are earned on cruise fare, onboard spending (dining, drinks, spa, casino), and can be tracked via the Genting Rewards Alliance portal.
What is the difference between Genting Rewards and other cruise loyalty programs?
Genting Rewards is unique in integrating cruise, casino, and hotel rewards under one account. Royal Caribbean’s Crown & Anchor Society is cruise-only but offers a larger global network.
Are there any hidden fees with a cruise membership?
No. Base membership is free. Higher tiers (Silver, Gold, Platinum) require spending to reach, but there are no annual fees.
How do I check my Genting Rewards points balance?
Log in to the Genting Rewards FAQ and check your GP and GD balance from the dashboard.
Can I transfer my Genting Rewards points to another person?
Points are generally non-transferable. Some promotions may allow point pooling within a household, but standard program rules prohibit transfers.
What happens to my membership if I cancel a cruise?
Your membership remains active. Any points earned from previous cruises stay in your account, subject to the program’s expiration policy.